Amazon leadership principles: Over the past five years, a small number of organizations have mentioned some of the amazon leadership principles to help grow their small businesses to the top.
It is inspiring to share insights and ideas from those who have been able to adopt the principles of the customer experience and firmly embed them in the structure of their corporate work.
Amazon is at the top of the ladder when it comes to leadership principles. The company that I have mentioned more in my articles most of the time is Amazon. I’m not just a regular customer of the global retail giant, I’m also a huge fan of the man who founded the company.
I recently wrote about Jeff Bezos and why I think he is a customer-oriented role model, and he’s also my role model.
Jeff Bezos’ Amazon #leadership principles are a guideline on how to make a business work.
Read below for a case study into how a man pushed a business for 20 years to be one of the largest companies in the USA.
— Tara L. Boschetti (@tlboschetti) May 19, 2020
I am always overjoyed when others read my “articles” and add their thoughts, perspectives, opinions and insights to the topics that I am presenting.
A good friend of mine read Jeff Bezos’ article and contacted me shortly afterwards. “Did you know that Amazon actually embedded some unique leadership principles in their way of working?” If you have never heard of or seen these principles, you will find them fascinating AND inspiring – here they….
Top 10 Amazon leadership principles
- Customer obsession:
Managers start with the customer and work backwards. They work intensively to win and maintain customer trust. Although executives watch out for competitors, they are obsessed with customers.
Leaders are owners. They think long term and don’t sacrifice long term value for short term results. They act on behalf of the entire company, beyond their own team. They never say “this is not my job”.
- Invent and simplify:
Managers expect and demand innovations and inventions from their teams and always find ways to simplify them. They are aware from the outside, are looking for new ideas from everywhere and are not limited to “not invented here”. Because we do new things, we accept that we can be misunderstood for a long time.
- Learn and be curious:
Managers never learn and always try to improve themselves. They are curious about new opportunities and act to explore them.
- Hire the best and develop them:
Executives raise the bar with every hiring and promotion. They recognize people with exceptional talent and willingly move them throughout the company. Managers develop managers and take their role in coaching others seriously. We work on behalf of our employees to invent development mechanisms such as career choice.
- Insist on the highest standards:
Managers have relentlessly high standards – many people may think that these standards are inappropriately high. Managers are raising the bar and driving their teams to deliver high quality products, services and processes. Executives ensure that mistakes are not sent across the board and that problems are fixed so that they remain fixed.
SEE ALSO: Amazon hiring 75,000 workers as demand increases due of coronavirus
- Think big
Thinking small is a self-fulfilling prophecy. Managers create and communicate a bold direction that inspires results. They think differently and look for ways to serve customers.
Bias for action. Speed is important in business. Many decisions and actions are reversible and do not require extensive studies.
We value calculated risk tolerance. Do more with less.Limitations lead to ingenuity, self-sufficiency and inventions. There are no additional points for increasing the number of employees, the budget or the fixed costs.
- Earn trust
Managers listen carefully, speak openly and treat others with respect. They are self-critical vocally, even if this is cumbersome or embarrassing. Managers don’t believe that their team’s body odor smells of perfume. They measure themselves and their teams against the best.
- Take a deep dive:
Managers act at all levels, stay in touch with the details, check frequently and are skeptical when metrics and anecdotes differ. There is no task among them.
- Have backbone, Deliver results, Disagree and commit
Managers are required to respectfully challenge decisions when they disagree, even if it is uncomfortable or tiring. Managers are convinced and persistent. They don’t compromise on social cohesion. Once a decision is made, they are fully committed. Managers concentrate on the most important inputs for their company and deliver them with the right quality and promptly. Despite setbacks, they take the opportunity and do not compromise.
Amazon leadership principles Conclusion:
I love these ten leadership principles seems a lot! However, I think it is extremely difficult to read and disagree. How many leaders do all fourteen actually demonstrate? Not enough in my opinion!
Jeff Bezos is THE role model for customer-oriented managers and brings global best-practice leadership skills to the way his organization works. That inspires me – I hope you too.
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REF : Customerthink